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Need To
Make A Claim?
If you have a policy with us and need to make a claim, simply call our dedicated claims line and a member of the team will be happy to help. You can report new claims 24 hours a day, 365 days a year.
Things you must do in the event of an accident
Stop as soon as it is safe to do so
Don’t panic and try to remain calm
Check that any passengers are ok
Call the emergency services if required
Exit the vehicle if it is safe to do so
Take photos of the accident, location and of any damage
Make a note of the vehicle registration or take a photo!
Obtain information from the other driver and from any witnesses (Telephone number, name, insurance details, address)
Report the incident to our dedicated claims team as soon as possible
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Remember
All incidents must be reported, regardless of fault, even if you do not intend to make a claim.
If you need to discuss an existing claim, please use the contact details provided by your claims handler. If you haven’t yet been provided with this information, please contact us on 01892 507 555 between the hours of 09:00 and 17:30.
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CommonQuestions
Quick answers to common questions about accidents and making a claim
Contact the claims line as soon as it is safe to do so. Have your policy number, incident details, driver details, third-party details and any supporting evidence ready.